Accenture
Company Name: | Accenture |
Post Name: | New Associate |
Salary: | INR 3.2-5 LPA (via Glassdoor) |
Degree: | Any Graduation degree |
Batch: | 2020/2021/2022/2023/2024 |
Experience: | Freshers |
Job Location: | Hyderabad, India |
Job Description & Responsibilities:-
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
Eligibility Criteria:-
- Any Graduation
Required Skills Set:-
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA s.
- Candidate who is good in email and chat process, who is good in typing is what is preferred here This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support.
- The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
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To apply for this job please visit www.accenture.com.