Zomato is an Indian multinational restaurant aggregator and food delivery company. It was founded by Deepinder Goyal and Pankaj Chaddah in 2008. Wikipedia
Zomato OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position Associate Customer Experience InGurugram India Below you will find more details about what you need to know if you are Interested and Eligible
Zomato Recruitment Drive 2023:-
Company Name:
Zomato
Post Name:
Associate Customer Experience
Salary:
INR 5.2 LPA (Expected)
Degree:
Bachelor’s degree
Batch:
2019/2020/2021/2022/2023
Experience:
Freshers
Job Location:
Gurugram, India
Job Description:-
Utilising creative writing skills to foster positive interactions on Twitter
Ensuring team SLAs, i.e., ensure that all mentions are responded to and resolved in a timely manner
Identifying the core issue of a case and searching for relevant findings
Providing comprehensive case analyses for internal reference, extracting valuable insights to enhance the customer experience
Qualifications:
Bachelor’s degree
Required Skills:-
Has high levels of ownership — You are your own manager!
Can think on their feet to solve and not just highlight problems
Is creative and constantly thinking how we can leave every customer with a smile
Has strong communication skills
Has a keen interest in identifying trends and insights through data analysis of the team’s quality metrics
Being comfortable working in a fast-paced role with moving targets and changing deadlines
