Zomato Recruitment Drive | Associate Customer Experience | Apply Now

  • Full Time
  • Gurugram, India
  • INR 5.2 LPA (Expected) INR / Year


About Company:-

Zomato is an Indian multinational restaurant aggregator and food delivery company. It was founded by Deepinder Goyal and Pankaj Chaddah in 2008.  Wikipedia

Zomato OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position Associate Customer Experience In Gurugram India Below you will find more details about what you need to know if you are Interested and Eligible

Zomato Recruitment Drive 2023:-

Company Name: Zomato
Post Name: Associate Customer Experience
Salary: INR 5.2 LPA (Expected)
Degree: Bachelor’s degree
Batch: 2019/2020/2021/2022/2023
Experience: Freshers
Job Location: Gurugram, India

Job Description:-

  • Utilising creative writing skills to foster positive interactions on Twitter
  • Ensuring team SLAs, i.e., ensure that all mentions are responded to and resolved in a timely manner
  • Identifying the core issue of a case and searching for relevant findings
  • Providing comprehensive case analyses for internal reference, extracting valuable insights to enhance the customer experience


  • Bachelor’s degree

Required Skills:-

  • Has high levels of ownership — You are your own manager!
  • Can think on their feet to solve and not just highlight problems
  • Is creative and constantly thinking how we can leave every customer with a smile
  • Has strong communication skills
  • Has a keen interest in identifying trends and insights through data analysis of the team’s quality metrics
  • Being comfortable working in a fast-paced role with moving targets and changing deadlines

To apply for this job please visit www.linkedin.com.

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