Continuous Integration, Deployment & Monitoring of Software: 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan
Quality & CSAT: On-Time Delivery, Manage software, Troubleshoot queries – Customer experience, completion of assigned certifications for skill upgradation
100% on time MIS & report generation
Behavioral Competencies
Formulation & Prioritization
Innovation
Managing Complexity
Execution Excellence
Passion for Results
Lists the competencies required to perform this role effectively:
Leveraging Technology – Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Competent
Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
Technical knowledge – knowledge of various programming languages, tools, quality management standards and processes – Expert
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