Salesforce is hiring for the position of Field Programs Data Analyst in Bangalore, India. Candidates with a Bachelor’s or Master’s degreeare eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
Company Name
Salesforce
Position
Field Programs Data Analyst
Qualifications
Bachelor’s/ Master’s degree
Batch
2019/ 2020/ 2021/ 2022/ 2023/ 2024
Experience
Freshers/ Experienced
Location
Bangalore, India (Remote)
Key Responsibilities:
Small Event Project Operations Management:
Manage incoming requests from the APAC Field Marketing Team, ensuring all project requests include necessary details and content for the field marketing operation team, meeting SLAs.
Collaborate with the APAC Field Marketing Team and the Field Programs Team to understand capacity and allocate resources effectively.
Complete allocated requests efficiently, effectively, and within agreed deadlines.
Onsite Registration Support:
Facilitate smooth registration procedures for onsite events, ensuring a positive experience for attendees.
Optimize engagement with the target audience during onsite registration processes.
Management of Event Technology Platform:
Coordinate requirements for the event technology platform to ensure seamless integration and functionality, delivering the best customer experience.
Manage data requirements pre-event and post-event, including unique links for e-tickets and personalized surveys.
Provide technical support and troubleshooting during events to ensure smooth operation.
Create surveys to gather attendee feedback.
Data and Email Operations Management:
Coordinate data operations related to event registration and attendance tracking.
Manage email demand generation for small events to drive registrations.
Manage post-event communication channels, ensuring timely and targeted follow-up with attendees.
Ensure customer feedback is received for each event.
Eligibility Criteria:
Proven experience in event management, preferably in a corporate environment.
Strong organizational and project management skills with the ability to manage multiple tasks simultaneously.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Proficiency in data analysis and experience with CRM systems (e.g., Salesforce) is a plus.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Preferred Skills:
Proficiency in SQL, specifically T-SQL or SQL Server 2008.
Experience in strategic event support.
About Company:
Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
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