Unisys is hiring freshers in India for the roles of Associate Engineer an off-campus recruitment drive. Candidates with undergraduate or postgraduate degrees are eligible to apply. The job profile, location, education requirements, and skills required are provided in the job description. Interested candidates can apply through the provided application link.
Serve as the first point of contact for all end user reported issues or requests
Provide technical support for internal and external customers on hardware, operating systems, sub-systems, and/or applications
Apply basic diagnostic techniques to identify problems and recommend solutions
Take ownership of end user issues until resolution and follow up as required by process requirements
Escalate complex problems to Remote Support Engineering staff or Field Engineering
Maintain call quality and response times per agreed service level agreements (SLAs)
Support multiple clients through customer service professionalism and insight
Requirements:
Freshers are welcome to apply
Excellent verbal and written communication skills
Good knowledge of operating systems, hardware, networking, and MS applications
Familiarity with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Multitasking and coordination skills
Excellent judgment skills to evaluate situations and provide effective solutions
Willingness and ability to work in shifts (24×7)
About Unisys
Unisys is a global information technology company that provides a wide range of technology solutions and services. The company is headquartered in Blue Bell, Pennsylvania, USA, and operates in more than 40 countries around the world. Unisys provides services in areas such as cloud computing, cybersecurity, data analytics, infrastructure management, application services, and more. The company has customers in various industries, including government, financial services, healthcare, transportation, and more. Unisys also partners with other technology companies to provide customers with integrated solutions that meet their specific needs.
