PayPal is hiring freshers in India for the roles of Customer Solutions Agent an off-campus recruitment drive. Candidates with undergraduate or postgraduate degrees are eligible to apply. The job profile, location, education requirements, and skills required are provided in the job description. Interested candidates can apply through the provided application link.
|Customer Solutions Agent
|0 – 2 (Years)
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PayPal is seeking Customer Solutions teammates to assist customers in resolving their inquiries through various modern communication and technology tools. The primary responsibilities include answering phone calls, emails, and chats, providing quick and helpful solutions, and recommending PayPal products to improve customer satisfaction. The role requires strong communication skills, problem-solving skills, and the ability to work independently while multitasking. The successful candidate should possess strong knowledge of external systems, software applications, and time management skills.
- Answering customer inquiries and resolving their queries
- Proactively recommending PayPal products to customers
- Providing feedback on overall customer satisfaction and processes
- Customer focus
- Time management
- Drive for results
- Functional/technical skills
- Ethics and values
- Integrity and trust
- Strong knowledge of external systems and software applications
- Strong written communication skills
- Ability to work independently and make sound business decisions
- Well-developed sense of urgency and follow-through
- Ability to multitask multiple systems, screens, and tasks
- Time management and adherence to schedules
- Ability to learn and adapt to new software technologies.
PayPal is a leading global online payment company that allows individuals and businesses to make electronic transactions securely and easily. Founded in 1998, PayPal has grown to become one of the world’s largest and most trusted online payment platforms, processing transactions in over 100 currencies in more than 200 markets worldwide. The company offers a variety of payment services, including online payment processing, mobile payment solutions, and person-to-person payments. In addition to its core payment services, PayPal also offers a range of other financial products and services, including credit and debit cards, merchant services, and working capital loans.