Apple Recruitment is conducting an off-campus recruitment drive in India for freshers with undergraduate or postgraduate degrees. The company is currently looking to hire Technical Specialist positions. Please read the following information carefully for details on the organization, job profile, location, education requirements, job description, skills required, preferred skills, experience level, and application link.

Location: Across India
Job Type: Full time
Experience: Freshers
Qualification: Any Graduation
Batch: 2018 – 2023
Salary: Up to 5.5 LPA (Expected)

As a Technical Specialist:

1. Help new and current customers with efficient support and develop positive relationships with Apple.
2. Quickly assess customer needs and provide solutions or referrals.
3. Provide personal training for new customers on basic skills.
4. Contribute to the success of Apple by helping maintain strong customer relationships.
5. Benefits include health and wellness resources, time-off programs, stock grants, and option to buy Apple stock at a discount.

Key Qualifications:

1. Ability to assess customer support needs and provide solutions or referrals.
2. Flexibility to rotate through technical specialties and skill sets.
3. Ability to adapt to evolving products and change.

Additional Requirements:

1. Excellent time management skills and quick decision-making.
2. Maintains composure and customer focus during troubleshooting.
3. Reassures customers while delivering diagnoses and solutions.
4. Fluency in the local language