Wipro
Wipro OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of Management Trainee In Gurugram, India. Below you will find more details about what you need to know if you are Interested and Eligible
Wipro Recruitment 2023:-
| Company Name: | Wipro |
| Post Name: | Management Trainee |
| Salary: | 40K – 50K Per Month* |
| Degree: | Any Graduate |
| Batch: | 2020/2021/2022/2023 |
| Experience: | Freshers/Experience |
| Job Location: | Gurugram, India |
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Job Responsibilities and Professional Expertise :-
- Provide product support and resolution to clients by performinga question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus andfa cilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteousand professional manner
- Maintain logs and records of all customer queries as per thestandard procedures and guidelines
- Accurately process and record all incoming call and email usingthe designated tracking software
- Offer alternative solutions to clients (where appropriate) withthe objective of retaining customers’ and clients’ business
- Organize ideas and effectively communicate oral messagesappropriate to listeners and situations
- Follow up and make scheduled call backs to customers to recordfeedback and ensure compliance to contract /SLAs
Eligibility Criteria:-
- Any graduate degree in any discipline
Required Technical and Preferred Skills Set:-
- Collaborative working
- Problem solving and decision making
- Attention to Detail
- Execution Excellence
- Client (Internal) Centricity
- Effective Communication
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To apply for this job please visit careers.wipro.com.
