Teleperformance
Teleperformance is hiring for the position of Customer Service Executive in across India. Candidates with a Graduate or Undergraduates are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Teleperformance |
| Position | Customer Service Executive |
| Qualifications | Graduate/ Undergraduates |
| Batch | Any Batch |
| Experience | Freshers (0 – 2 (Years) |
| Location | Across India |
Key Responsibilities:
- Address customer queries, requests, and complaints with tact and professionalism.
- Provide comprehensive customer service during all interactions.
- Take ownership of customer transactions to ensure end-to-end resolution.
- Strive to achieve superior customer engagement.
- Focus on enhancing the overall customer experience.
Eligibility Criteria:
- Graduates or undergraduates in any field are eligible.
- Fresh graduates are encouraged to apply.
- Proficiency in English, both written and verbal, is required.
Preferred skills:
- Customer Centricity: Maintain a customer-centric mindset, prioritizing the highest value for the customer, demonstrating ownership, and paying attention to details.
- Communication Proficiency: Effectively convey messages through strong communication skills, including comprehension, active listening, speech rate, clarity, and conversational ability.
- Problem-Solving Skills: Understand customer issues and provide solutions or information in accordance with company policies and processes.
- Written Communication Skills: Compose grammatically correct, concise, and accurate paragraphs, adhering to proper etiquette for written communication.
- Computer Literacy: Possess basic knowledge of computer operations as an essential skill.
About Company:
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
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To apply for this job please visit www.teleperformance.com.