SmartDocs Off Campus Recruitment | Apply Now

Qualifications

Desirable Skills & Expertise:-

• Eligibility: MBA, BBA graduates, or fresh graduates without prior experience
• SmartDocs prefer candidates with 1-2 years of work experience but welcome fresh graduates as well.
• Enthusiastic about the opportunity to develop highly scalable and world-class products.
• Demonstrates intellectual humility, combining intelligence, drive, creativity, and a willingness to learn from mistakes while lifting others up.
• SmartDocs prefer candidates with 1-2 years of work experience but welcome fresh graduates as well.
• Enthusiastic about the opportunity to develop highly scalable and world-class products.
• Demonstrates intellectual humility, combining intelligence, drive, creativity, and a willingness to learn from mistakes while lifting others up.
• Ability to work independently and be self-directed.
• Quick learner who can make significant individual contributions and manage multiple projects concurrently within a team environment.
• Proactive, takes initiative, and drives tasks and issues to resolution.

Key Roles & Responsibilities:-

• Serve as a functional advisor to clients within the Solution Consultant team, translating business requirements into solution configurations and overseeing the overall solution delivery.
• Create functional solution specifications and configure solutions based on business requirements using SmartDocs software products.
• Ensure a smooth transition for clients from implementation to support phases.
• Manage post-demo engagement until customers are satisfied with the product.
• May be required to develop sales presentations, customer-facing collateral, cheat sheets, etc.
• Proactively prepare and lead partners in solution adoption and innovation features.
• Collaborate with internal teams, including product management, engineering, marketing, and delivery, to design solutions for customers.
• Oversee multiple concurrent implementations, ensuring timelines are met and issues are promptly addressed while adhering to organizational standard operating procedures.
• Highlight issues to designated team contacts and cross-functional teams to ensure timely resolution of client concerns.
• Develop and maintain in-depth product knowledge.
• Guide clients through various project stages and transition to the support organization.
• Communicate project status to Services Managers and clients.
• Review existing business processes and participate in the Process Improvement Program.