Salary Package: As per Company Standards INR / Year
Pinkerton Off Campus Recruitment | Exp: Fresher – 3 years
Job Position: Operator
Job Location: Hyderabad, Telangana, India
Salary Package: As per Company Standards
Full/Part Time: Full Time
Req ID:
Education Level:
Qualifications
Required Qualification & Skills:-
Graduate with one to three years of experience in BMS/Command Centre/Security. Freshers with good communication skills may also apply. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
Open to work in shift 24*7 operations and 6 days a week.
Excellent instructional, customer service, written and verbal communication skills.
Ability to multitask in a fast-paced, at times stressed work environment.
Constant learning of new tools and innovations.
Flexibility to work all shifts, and willingness to assist the team with overtime when needed.
Good working knowledge of Microsoft Office suite and Windows OS
Self-motivated, curious, and knowledgeable pertaining to news and current events.
Computer skills; Microsoft Office.
Represent Pinkerton’s core values of integrity, vigilance, and excellence.
Proper email communication regarding alarms as per the process
Receiving proper shift handing and taking over of pending alarms action list.;
Management of Alarms and ascertaining the priority of alarms and dispatching.
Acknowledging alarms priority wise as laid down in SLA.
Updating tickets received (Trouble Ticket) and assigning to the concern and follow up/closure.
Creating tickets for malfunctioning, excessive alarms etc.
Working in coordination with BAC throughout the shifts
General usage and navigation of Security cameras and raising TT for issues
Updating shift supervisor regarding escalation for remedial actions
