NTT DATA is hiring candidates for the role of Helpdesk Associate – L1 Technical Guidance for the Noida, Uttar Pradesh, India locations. The complete details about NTT DATA Recruitment Drive 2024 are as follows.
Helpdesk Associate at Grade-5 position in Service Desk
Must be a Graduate.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Good communication skills with international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift with 24×7 support window
Roles & Responsibilities:-
Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
NTT DATA is currently seeking a Helpdesk Associate – L1 Technical Guidance to join the team in Noida, Uttar Pradesh (IN-UP), India (IN).
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
Job Shift: 10 Hours of shift.
Skills Required
NTT DATA Recruitment Drive 2024 Application Process:-
