Microsoft
Microsoft is hiring for the position of HR Shared Services Support Specialist in Hyderabad, India. Candidates with a Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Microsoft |
| Position | HR Shared Services Support Specialist |
| Qualifications | Bachelor’s Degree |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers/ Experienced |
| Location | Hyderabad, India (Work From Home) |
Key Responsibilities:
- Ensure accurate and timely data entry is completed within Service Level Agreements (SLA) based on priority and complexity.
- Operate in a highly sensitive data environment, maintaining strict adherence to Data Privacy regulations and confidentiality policies to ensure zero breaches of compliance.
- Propose solutions to process failures and actively contribute to the continuous improvement of processes.
- Independently address complex issues raised by internal or external partners, advocating for customers and influencing decision-making on deliverables.
- Provide global customer support by collaborating with internal teams or customers to resolve transaction issues, exercising discretion in handling exceptions.
- Contribute to the implementation of new business policies and processes, participating in process redesign and suggesting improvements that enhance operational efficiency.
- Act as a procedure expert in specialized support areas, offering recommendations on handling exceptions to ensure successful compliance with policies.
Eligibility Criteria:
- Bachelor’s degree in Human Resources (HR), Business, or a related field, or equivalent experience.
Preferred skills:
- Strong knowledge and proficiency in SAP systems, with a preference for the HCM module, Employee Central, and SuccessFactors.
- Experience in managing projects, process improvement, stakeholder management, and training others on processes.
- Flexibility to work across various shifts (e.g., 6:30 am – 3:00 pm / 9:00 am – 5:30 pm / 1:30 pm – 10:00 pm).
- Ability to handle sensitive information and make timely decisions that impact customer service levels with a sense of urgency.
About Company:
Every company has a mission. What’s ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn’t diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
Apply Link: Click Here
Join our WhatsApp Community: Click Here
Join our Telegram Group: Click Here
Follow us on Instagram: Click Here
To apply for this job please visit jobs.careers.microsoft.com.