MetLife Off Campus Recruitment | Associate – Fresher / Experienced | Apply Now

  • Full Time
  • Anywhere

MetLife Off Campus Recruitment | Associate – Fresher / Experienced

  • Job Position: Insurance Associate
  • Job Location: Noida, Uttar Pradesh, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 1099126000
  • Education Level: Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education

Qualifications

    • Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. (Candidates with B.Tech, MBA, BCA, or with any technical education would not be required)
    • Minimum knowledge of MS Excel and MS Word.
    • Technical Skills: Computer navigation skillsKeyboarding and data entry speed (minimum 30 wpm with 90% accuracy)
    • Process Specific Skills:
    • Effective communicator / Speaks clearly & succinctly.
    • Strong understanding and comprehension of the English language
    • Work Experience For Experienced: 12-18 months of customer service experience in non-voice/blended environment Candidates with less than 12 months in single  organization need not apply

Roles & Responsibilities:-

  • Review and count incoming records and translate those records into transactions. Activities are researched and the request is processed as per procedure
  • Analyze, validate and process transactions as per Desktop procedures (L3 & L4).
  • Analyze and research all discrepancies.
  • Investigate and resolve outstanding items.
  • Perform mid-month, month-end and quarter-end activities as per documented desktop procedures.
  • Ensure that the assigned targets are met in accordance with SLA and Internal standards.
  • Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence.
  • Ensure adherence to established attendance schedules.

To apply for this job please visit jobs.metlife.com.

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