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MetLife Off Campus Hiring 2024 – Specialist – Apply Now! | Apply Now

  • Full Time
  • Noida, India
  • 3.6 LPA (Expected) INR / Year


MetLife Off Campus Hiring 2024 for Specialist Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

MetLife Off Campus Hiring 2024 – Specialist

Company name MetLife
Website www.metlife.com
Job Role Specialist
Work Location Noida, India
Job Type Full Time
Experience Entry Level ( At least 18 months of experience in the BPO industry )
Qualification Bachelor’s degree (any stream) or equivalent diploma with a minimum of 15 years of education. (Candidates with technical backgrounds such as B.Tech, MBA, BCA need not apply)
Batch Not Mentioned
Package 3.6 LPA (Expected)

MetLife Off Campus Hiring 2024 – Specialist – Job Description

Required Knowledge, Skills, and Competencies

  • Quick learner with a strong desire to understand business procedures and policies.
  • 0 to 2.5 years of experience in customer service or data entry.
  • College graduate.
  • Proficient verbal and written communication abilities.
  • Team player with the capability to enhance service delivery for both internal and external customers.
  • Excellent organizational skills.
  • Demonstrated ability to handle stress effectively.
  • Basic computer proficiency.
  • Flexibility to work various shifts based on business needs.
  • Problem-solving, analytical thinking, judgment, and decision-making skills.

Department: Insurance

Reports to: Team Leader / Assistant Manager

Responsibility Level: Entry-level Associate

Span of Control: None

Positions Reporting to This Role: None

Process Name: Remittance SAP

Primary Internal Interactions

  • Communicate with Assistant Managers for reporting performance, handling escalations, seeking feedback and support, and facilitating associate development.
  • Engage with Managers to resolve unresolved issues and for monthly performance evaluations.
  • Collaborate with Quality Compliance Analyst (QCA) for feedback and audits.
  • Coordinate with Trainers for pre-process and process training.

Primary External Interactions

  • Collaborate with MetLife Subject Matter Experts for information retrieval.
  • Engage with MetLife Subject Matter Experts to address work-related issues and escalated transactions.

Minimum Qualifications

Education Requirements

  • Bachelor’s degree (any stream) or equivalent diploma with a minimum of 15 years of education. (Candidates with technical backgrounds such as B.Tech, MBA, BCA need not apply)

Minimum Experience

  • At least 18 months of experience in the BPO industry.

Technical Skills

  • Proficient in computer navigation.
  • Typing and data entry skills (minimum 20 words per minute with 90% accuracy).
  • Working knowledge of MS Excel and MS Word.
  • Familiarity with basic accounting principles (preferred).

Process-Specific Skills

  • Effective verbal and written communication.
  • Strong comprehension of the English language.
  • Understanding of Insurance principles specific to the US Insurance industry.
  • Familiarity with US culture.

Soft Skills (Minimum)

  • Strong communication skills including reading and interpreting business documents.
  • Analytical and interpersonal abilities.
  • Capability to escalate issues when necessary.
  • Attention to detail and data gathering skills.
  • Team player with adaptability and self-management skills.
  • Ability to thrive in a production-driven environment and adapt to changes.

Desired Soft Skills

  • Self-disciplined and result-oriented.
  • Ability to multitask effectively.
  • Strong teamwork skills.

How to Apply?

  • To apply for a job, read through all information provided on the job listing page carefully.
  • Look for the apply link on the job listing page, usually located somewhere on the page.
  • Clicking on the apply link will take you to the company’s application portal.
  • Enter your personal details and any other information requested by the company in the application portal.
  • Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
  • Double-check all the information provided before submitting the application.
  • Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
  • Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

About MetLife

MetLife is a renowned global insurance company that has been operating for over 150 years, providing a wide range of insurance and financial products and services to individuals and businesses. Headquartered in New York City, MetLife has established a strong presence in various countries, offering life insurance, annuities, employee benefits, and asset management solutions. With a focus on customer-centricity and financial stability, MetLife has earned a reputation for its commitment to helping people navigate life’s uncertainties and plan for a secure future. The company’s long-standing presence and dedication to innovation have made it a trusted and reliable partner for millions of customers worldwide.

To apply for this job please visit jobs.metlife.com.

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