Mastercard
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Mastercard Career 2024: Hiring Freshers as Enterprise Operations Engineer I in Pune, India. You can find more details about eligibility and the application process below.
Mastercard Hiring Details :-
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| Company Name: | Mastercard |
| Post Name: | Enterprise Operations Engineer I |
| Salary: | ₹ 8-15 LPA (via Glassdoor) |
| Degree: | Bachelor’s/Master’s Degree |
| Batch: | 2018/2019/2020/2021/2022/2023/2024 |
| Experience: | Fresher(0-3yrs) |
| Job Location: | Pune, India |
Key roles and responsibilities:-
- Provides technical support and maintenance for Mastercard’s operations environment with an emphasis on networking technologies
- Clarifies common customer problems and provides resolutions for simple system failures or degradations according to standard protocols
- Monitor and take calls for problems, formulating corrective actions while minimizing customer impact
- Creates, updates, and reviews internal tickets to document monitoring and recovery steps for the Mastercard Operations Command Center
- Identifies areas for network enhancements and provides potential improvements to management within the network environment; implements project support changes and gives guidance to junior staff
- Interfaces with customers to provide routine infrastructure-related services, including incident, problem, change, capacity management, and reporting activities For Service Assurance:
- Performs projects and contributes to procedures, to ensure operational readiness for OCC employees
Academic qualifications :-
- Experience providing moderate to complex technical support and maintenance for networking technologies within the operations environment
- Good understanding of the MPLS network , BGP routing protocols, EIGRP routing protocols
- Basics of switching & routing functionalities & commands for Cisco
- Understanding of checkpoint firewall
Knowledge, skills and attributes:-
- Understanding of HSRP & VRRP
- Preferably CCNA-certified
- Experience interfacing with customers on infrastructure-related services, further advancing their understanding of customer problems and experiences
- Experience identifying areas for network enhancements, recommending improvements to management, and implementing project support changes
- Successfully supports global technology domain initiatives, raising awareness of global issues, challenges, and priorities
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