LTIMindtree is hiring for Engineer – Cloud & Infra Management | Apply Now!


LTIMindtree is hiring for the position of Engineer – Cloud & Infra Management in BangaloreIndia. Candidates with a Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company Name LTIMindtree 
Position Engineer – Cloud & Infra Management
Qualifications Bachelor’s/ Master’s Degree
Batch 2018/ 2019/ 2020/ 2021/ 2022/ 2023
Experience Freshers
Location Bangalore, India

Key Responsibilities:

  • Handling all the Inbound calls, chat and emails in service desk.
  • Handling Basic L1 level queries from end users.
  • Diagnose and quickly resolve a wide range of Windows applications issues.
  • Basic troubleshooting knowledge for internet/LAN and WAN Connectivity issues.
  • When the restoration is beyond the scope of the support escalate the issue/problem to appropriate resolver group using IT Ticketing System.
  • Remotely Install, upgrade, support and troubleshoot Windows OS and any other authorized desktop applications on Laptops/Desktops.
  • Install, upgrade, support and troubleshoot for printers & related computer hardware.
  • Performs general preventative maintenance tasks on computers, laptops & printers.
  • Customize & configure desktop hardware to meet specifications and business standards.
  • Email account administration, i.e., account creation and management and distribution lists on Office 365.
  • User account administration, i.e., account creation and management and password resets on Active Directory.
  • Familiarize end users on basic software, hardware and peripheral device operation and solve basic queries.
  • Take ownership and responsibility of queries, issues and problems and document it in the ITSM Tool.
  • Configuring iPad/iPhones/Android for the users to enable them check emails and be connected on the go.

Eligibility Criteria:

  • Bachelor’s/ Master’s Degree

Preferred skills:

  • Basic knowledge of Networking, Virtualization, Outlook, Windows & Mac OS, Web Based and Installable applications.
  • Working knowledge to resolving basic L1 issues on Unix/Linux platform.
  • Customer Focus.
  • Providing timely and accurate resolution of technical issues experienced by the Users.
  • Excellent communication skills.
  • Identify and escalate severe issues which could cause production impact.
  • Technical Skillset – Need to KnowNetworking Experience in LAN/WAN Environment
  • Good knowledge of Active Directory.
  • Microsoft Windows.
  • Mobile Operating Systems (Android/iOS).
  • Knowledge of Laptop/Desktop/Tablet issues.

About Company:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across 30+ countries, LTIMindtree – a Larsen & Toubro Group company – combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale.

How To Apply?

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  • Scroll down and press the Click Here button.
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  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

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