LimeChat Hiring Tech Support Engineer | Apply Now

  • Full Time
  • Bangalore Office
  • Starting from 5 lakhs/year + bonus INR / Year


LimeChat Hiring Tech Support Engineer. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About LimeChat

LimeChat stands out as a dynamic and innovative communication platform, offering users a seamless and interactive messaging experience. With a commitment to customer satisfaction, LimeChat provides a user-centric approach, addressing queries with efficiency and fostering strong relationships with its clientele. The product’s continuous evolution reflects a dedication to staying at the forefront of technological advancements. LimeChat is not just a messaging service; it is a versatile solution that adapts to the needs of its users, making it an integral part of modern communication.

LimeChat Recruitment 2023

Company name LimeChat
Job Role Tech Support Engineer
Work Location Bangalore Office
Job Type Full Time
Experience Entry Level
Qualification Bachelor’s Degree
Batch Not Mentioned
Package Starting from 5 lakhs/year + bonus

Job Description

Job Description


Date – Commencing January 2024

Salary – Starting from 5 lakhs per year + bonus

Location – Bangalore Office


  1. Manage customer calls, offering effective solutions to their queries.
  2. Cultivate relationships with assigned customers, assist them with issues, and consistently provide a positive, customer-centric experience.
  3. Take ownership of issue resolution, coordinating with other teams for efficient problem-solving.
  4. Acquire expertise in Limechat’s product and educate customers on its usage and benefits.
  5. Set and achieve goals proactively to prevent escalations, ensuring service relevance and quality.
  6. Handle day-to-day tickets efficiently.
  7. Collaborate closely with other teams to ensure an outstanding customer experience and address any customer concerns.
  8. Advocate for customers, capturing their feedback and reporting requests to Product Management and Development.
  9. Develop and share best practices with team members for continuous improvement in process quality, effectiveness, and efficiency.


  1. Possess strong phone, written, and verbal communication skills.
  2. Display confidence, high energy, self-motivation, and a collaborative team spirit.
  3. Demonstrate the ability and eagerness to excel in a fast-paced environment.
  4. Exhibit excellent multitasking and project management skills.
  5. Embrace a startup mentality with a bias towards action.
  6. Enjoy discussing technical concepts and adopt a data-driven, process-oriented approach.
  7. Understand Internet and web applications, with a willingness to learn new technologies.
  8. Be a quick learner with an outcome-focused execution orientation.
  9. Thrive in an environment with a constantly evolving product.
  10. Possess strong organizational skills, with high attention to detail and prioritization ability.
  11. Experience working with a Ticketing Tool is a plus.
  12. Proficient in handling SQL queries is a plus.
  13. Familiarity with Network logs is a plus.


  1. Re-location Allowance (Facilitating your move to Bangalore).
  2. Wellness Allowance (Covering expenses for Gym, Yoga, Spa, Meditation, etc.).
  3. UpSkilling Allowance & Subscriptions (Support for Udemy, Medium, etc.).
  4. Work Laptop provided.

How to Apply?

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  • Look for the apply link on the job listing page, usually located somewhere on the page.
  • Clicking on the apply link will take you to the company’s application portal.
  • Enter your personal details and any other information requested by the company in the application portal.
  • Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
  • Double-check all the information provided before submitting the application.
  • Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
  • Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

To apply for this job please visit

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