Kyndryl Work From Home Opportunity | Hiring Customer Service Representative – Fresher
Qualifications
- Excellent Communications skills.
- Candidate should have minimum 0-2 years of experience.
- Willing to Work in Night Shifts
- Apply Knowledge of Ticketing Tools.
- Perform Remote Takeover.
- Basic experience in Technical Support Level 1.
Roles & Responsibilities:-
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible Freshers are also considered.
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently to achieve effective and efficient results Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
To apply for this job please visit kyndryl.wd5.myworkdayjobs.com.