The candidate should have 0-2 years of working knowledge in HR as a generalist, to be able to relate to policies and queries
Adaptable and flexible
Eye for details
Roles and Responsibilities:-
You will be aligned with our People Helpdesk team and help us in managing/resolving user queries & giving the best resolutions. You will also be responsible for closing the incident tickets raised, within SLAs.
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
You will have to be aware and well-versed with all the KPMG India Policies
You will be given detailed guidelines on all tasks that need to be carried out, and the decisions that you make will impact your work
You will be working closely with project members to effectively deliver on the requirements
You will also be responsible for closing the incident tickets raised, within SLAs.
You will be an individual contributor as a part of a team with a predetermined focused scope of work
Understand the various points of contact for processes and liaising with the teams to provide quick and seamless solutions to user clarifications
