Title
Information Technology Associate
Responsibilities:
- Assist in maintaining hotel software and hardware
- Solve technical and operational problems
- Follow the instructions of Information Systems Manager for computer operations
- Ensure system user permission is authorized before opening and monthly audit user use report
- Solve guest IT questions to improve guest satisfaction
- Ensure ownership and backup of all hotel data
- Provide IT support to other Hilton hotels as required
- Ensure security and access controls are consistent with standards and best practices
- Complete disaster recovery drills regularly
- Identify, evaluate, and implement local solutions
Requirements:
- University degree in IT with relevant certificates
- Proficient in Microsoft Office applications
- Good communication and interpersonal skills
- Proficient in English and Chinese to meet business needs
About Hilton
Hilton is a global hospitality company that operates and franchises hotels and resorts in over 100 countries. As an IT Associate at Hilton, you will be responsible for maintaining hotel software and hardware, solving technical and operational problems, and providing IT support to other hotels as required.
To apply for this job please visit hilton.taleo.net.