Groww is an investment platform that offers a new way of investing money with stockbroking and direct mutual funds.
GROWW OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of Customer ExecutiveIn Across India. Below you will find more details about what you need to know if you are Interested and Eligible
Groww Recruitment Drive 2023:-
Company Name:
GROWW
Post Name:
Customer Executive
Salary:
INR 4 LPA (Expected)
Degree:
BCom/BBA/BBM/BA/B.Sc/MBA/ PGDM
Batch:
2018/2019/2020/2021/2022/2023
Experience:
Freshers
Job Location:
Across India
Job Description:-
Radical customer centricity
Simplicity in our products and personalities
Transparency on everything
Long term thinking
Ownership driven culture
Qualifications:
Eagerness to learn about the company’s products and their capabilities.
Ability to manage high volume of inbound customer queries.
Technical aptitude and the ability to understand and explain complex concepts in simple terms.
Ability to empathize with the customer and high customer centricity.
Knowledge of other regional languages is helpful if the company works within the country.
Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
