Groww is hiring for the position of Customer Success Executive/ Content Writer Internin across India. Candidates with Any Graduate/ MBA/ PGDM / 12th Passare eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
Company Name
Groww
Position
Customer Success Executive/ Content Writer Intern
Qualifications
Any Graduate/ MBA/ PGDM / 12th Pass
Batch
Any Batch
Experience
Freshers & Experienced
Location
Across India/ Work From Home
Key Responsibilities for Customer Success Executive:
Respond to inquiries from users of the company’s product by offering technical assistance and ad-hoc training.
Inform customers about the product’s features and potential upgrades to ensure that they continue to be satisfied with it.
Collecting customer input to identify recurrent problems and working with the product manager to resolve them will help with the product’s development and improvement.
Uphold high levels of service and go above and beyond to satisfy and retain clients Preferred.
Key Responsibilities for Content Writer Intern:
To generate insightful content while keeping in mind the editorial requirements about financial, mutual fund, stock, and personal finance-related themes.
To gather information on online communities, popular subjects, and fresh content concepts to add to the Groww content library.
Excellent communication skills, both in writing and speaking.
Excellent research abilities for finding information pertaining to your industry
A major plus is having knowledge of SEO best practises.
Must be meticulous and quick to notice and correct grammatical problems
Must be able to coordinate well and own the assignment from beginning to conclusion.
To improve online traffic, conduct basic keyword research and follow SEO best practises.
Make that the content is always consistent and relevant (in terms of style, fonts, graphics, and tone).
Excellent creative abilities to provide original ideas and material.
Being able to handle a large amount of incoming client inquiries.
The capacity for customer empathy and high customer centricity.
About Company:
Groww is Indiaʼs fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator.
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Apply Link (Customer Success Executive): click here
