GlobalLogic Off Campus Hiring 2024 – Support Analyst – Apply now! | Apply Now

GlobalLogic is hiring for Associate Analyst – Freshers (Non Tech) Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

GlobalLogic Off Campus Hiring 2024 – Support Analyst

Company name	GlobalLogic
Website	www.GlobalLogic.com
Job Role	Support Analyst
Work Location	Gurgaon, India
Job Type	Full Time
Experience	1-3 years
Qualification	Graduate degree in any discipline
Batch	Not Mentioned
Package	INR 6 – 7 LPA (Estimated)

Job Description

GlobalLogic Off Campus Hiring 2024 – Support Analyst

Position Overview:

We provide:

• Engaging and challenging work within a rapidly growing and evolving organization.
• Exciting opportunities to work on cutting-edge projects involving the latest technologies.
• Numerous professional development pathways.
• Competitive salary and benefits package, including a performance-based bonus program.
• A modern and comfortable office environment.

Qualifications:

• A graduate degree in any discipline.
• Flexibility to work in a 24/7 shift environment.
• Strong written communication skills with good verbal communication abilities.
• Excellent interpersonal skills and sound decision-making capabilities.
• Proficiency in Google Workspace (Drive, Docs, Sheets, Slides, etc.) or Microsoft Office (Excel, Word).
• Strong analytical and logical reasoning skills.
• Ability to interpret and document data insights effectively.
• Willingness to work on public holidays when required.
• Self-motivated, adaptable, and able to thrive in a changing work environment.
• A professional demeanor and service-oriented approach; able to work well within a team.
• Experience in front-end, real-time customer service (chat/email).
• Strong customer service skills.
• Typing speed of at least 30 words per minute.
• Basic computational skills.
• Proficient in using the internet.

Job Responsibilities:

• Handle a high volume of incoming emails and chat messages from partners, ensuring adherence to project productivity and quality standards.
• Provide accurate and satisfactory responses to partner inquiries/issues via email and chat.
• Escalate complex issues to specialized teams or individuals and ensure timely resolution for the partner.
• Act as a liaison between partners and various internal teams, facilitating the resolution of inquiries/issues.
• Analyze and review content, which may include sensitive material, while maintaining quality and productivity standards.
• Contribute to ad-hoc projects, reaching out to partners via email and reviewing substantial data/information.
• Share partner feedback with relevant teams or individuals through appropriate channels.
• Assist in identifying and analyzing opportunities to enhance processes and tools to improve internal efficiency and partner experience.
• Monitor and track performance metrics related to various tasks.

S&P Global Off Campus Hiring 2024 – Software Developer (Intern) – Apply Now!

How to Apply?

• To apply for a job, read through all information provided on the job listing page carefully.
• Look for the apply link on the job listing page, usually located somewhere on the page.
• Clicking on the apply link will take you to the company’s application portal.
• Enter your personal details and any other information requested by the company in the application portal.
• Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
• Double-check all the information provided before submitting the application.
• Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
• Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

About GlobalLogic

GlobalLogic is a renowned and innovative digital product engineering company that has established itself as a key player in the technology and software development industry. With a global presence and a diverse team of skilled professionals, GlobalLogic is dedicated to delivering cutting-edge solutions that transform businesses and drive digital transformation. The company’s commitment to excellence is evident in its collaborative approach, where it partners with clients to create tailor-made solutions that address complex challenges. Through its extensive expertise in areas such as cloud computing, artificial intelligence, and user experience design, GlobalLogic continues to make significant contributions to shaping the future of technology.