Genpact Recruitment | Business Analyst (Service Now) | Apply Now

  • Full Time
  • Noida, India
  • 5 – 10 LPA (Expected) INR / Year


Genpact Recruitment 2023 for Business Analyst (Service Now). Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About Genpact

Genpact is a global professional services firm that offers digital transformation, business process management, and consulting services to a wide range of industries. Founded in 1997 as a business unit of General Electric, Genpact has since become an independent company and has expanded its operations to over 30 countries. With a focus on combining process expertise, technology, and analytics to drive business outcomes, Genpact has established itself as a trusted partner for organizations seeking to improve their operational efficiency, customer experience, and overall performance.

Genpact Recruitment 2023

Company name Genpact
Job Role Business Analyst (Service Now)
Work Location Noida, India
Job Type Full Time
Experience Entry Level
Qualification B.E / MCA / Relevant degree
Batch Not Mentioned
Package 5 – 10 LPA (Expected)

Job Description

Job Opportunity: Principal Consultant – Business Analyst (Service Now)

We are currently accepting applications for the position of Principal Consultant – Business Analyst (Service Now). In this crucial role, you will play a pivotal part in the entire project lifecycle, focusing primarily on delivering business value and realizing benefits.


  • Gather and meticulously document both business and system requirements, creating necessary artifacts such as User stories, functional specifications, and system design specifications based on client needs.
  • Comprehend and negotiate the needs and expectations of stakeholders.
  • Conduct requirement walkthroughs with the team post-client approvals, ensuring complete clarity throughout the project.
  • Coordinate and communicate effectively with clients and internal project teams, including developers, project managers, and quality assurance professionals, to align with business requirements.
  • Manage customer relationships and expectations by establishing a transparent communication process to keep all stakeholders updated on project results.
  • Generate and maintain issue logs, meeting minutes, project summaries, and meeting schedules.
  • Provide support to customers during User Acceptance Testing (UAT).
  • Perform functional testing to verify that requirements are met.

Qualifications We Seek in You!

Minimum Qualifications

  • B.E / MCA / Relevant degree
  • Previous working experience with ServiceNow.
  • Good knowledge of available IT systems/tools.

Preferred Qualifications

  • Strong management, analytic, problem-solving, and interpersonal skills.
  • Self-motivated with a positive outlook and a results-oriented mindset.
  • Effective communication skills.
  • Good knowledge of available IT systems/tools.

If you meet these qualifications and are excited about the prospect of contributing to our dynamic team, we invite you to submit your application. Join us in this challenging yet rewarding opportunity where your skills and expertise will make a meaningful impact.

How to Apply?

  • To apply for a job, read through all information provided on the job listing page carefully.
  • Look for the apply link on the job listing page, usually located somewhere on the page.
  • Clicking on the apply link will take you to the company’s application portal.
  • Enter your personal details and any other information requested by the company in the application portal.
  • Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
  • Double-check all the information provided before submitting the application.
  • Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
  • Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.


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