Education Requirements: Graduation or diploma from a college or university with a minimum of fifteen (15) years of education
Work Experience Requirements:
Minimum six months of work experience in a related field is required.
Experience in BPO (Claims transaction processing) or US P&C Insurance industry experience shall be preferred.
Fresher college graduates can be considered.
Technical Skills:
Good computer navigation skills
Good keyboarding speed (25 W.P.M.)
Good knowledge of the complete MS Office suite
Process Specific Skills: Knowledge of US P&C insurance
Soft skills (Minimum):
Communication skills (English) –Should be able to speak, read, interpret business documents & write business emails.
Escalate issues if required.
Teamwork/ Managing Self / Adaptability
Ability to work successfully in a production driven environment.
Adaptability to change.
Ability to work on routine/standardized transactions
Soft Skills (Desired)
Self-disciplined and result oriented.
Ability to multitask.
Ability to work effectively as part of a team.
Open to work extra time as per business requirements.
As an associate / Sr. Associate in Claims Processing, your role is vital in ensuring accurate claim resolution in a dynamic, fast-paced environment that prioritizes exceptional customer service. This position requires a responsible for timely and accurate payment of Vendor payment, sending letters and other additional task to assist the claim handlers. Associate would also need to liaise with claims handlers on need basis.
