Conduent Off Campus Drive 2023: Hiring Freshers as Analyst for Bangalore, India. You can find more details about eligibility and the application process below.
Processing and approval (in consultation with WFM Intraday Management) of tickets and requests within IEX Webstation or any other WFM ticketing tool from operation to WFM regarding (preferred) changes to the published schedule.ü Monitors employee performance against work schedules and real-time productivity through applications.ü Processing attainment exceptions in the schedule of the CSR.
Academic qualifications :-
Bachelor’s/Master’s Degree
Knowledge, skills and attributes:-
Informs employees and/or supervisors about schedule changes.ü Processing and operationalise changes to the schedule, directed and/or initiated by WFM Intraday Management and inform when required the CSRs or Operational Supervisors about these changesü Communicates actual performance & productivity of employee KPIs to operational leaders to promote the achievement of KPI targets.ü Performs all other duties as assigned
