Cactus Communications is hiring Intern, Customer Service. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Cactus Communications
Cactus Communications is a renowned organization recognized for its exceptional services in the field of scientific communication. With a commitment to enabling effective communication in academia and industry, Cactus Communications offers a wide range of solutions such as editing, translation, and publication support services. Their team of experts, comprising language specialists and subject matter experts, ensures the highest quality standards in delivering accurate and impactful content. Cactus Communications continues to be a trusted partner for researchers, authors, and institutions worldwide, contributing to the advancement of knowledge and research dissemination.
Cactus Communications Recruitment 2023
|Job Role||Intern, Customer Service|
|Work Location||Remote, India|
|Qualification||Diploma/ Bachelor’s Degree|
As an Intern Customer Service representative, you have the opportunity to join an exciting new Chat & Calling function within the CS Team!
• Deliver immediate support to customers through our modern chat platform (Zendesk/Genesys), aiming to convert inquiries.
• Enhance customers’ trust in the Editage brand, differentiating it from competitors and improving conversion rates.
• Introduce a human touch to the customer shopping experience, thus positively impacting repeat business.
• Drive revenue by promoting our services to clients through chat interactions.
• Identify and provide solutions for website errors.
• Monitor customer feedback to identify business trends and communicate them to key stakeholders.
Qualifications and Prerequisites:
• Demonstrate a strong commitment to providing excellent service.
• Possess tech-savviness, comfortable with using various live chat software, and capable of multitasking.
• Exhibit effective sales skills.
• Display outstanding written communication skills, delivering concise messages.
• Think quickly, adapt to customers’ level, and improvise during conversations.
• Thrive under pressure, meet deadlines, and maintain a positive attitude.
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
To apply for this job please visit ketto.keka.com.