BrowserStack Hiring Customer Engineer | Automation Testing – SDET / QA | Work From Home | Apply Now

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline with a CGPA 8+
• Ability to work well in a highly dynamic / team environment; excellent customer facing communication skills; strong team player.
• Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC)
• Ability to handle multiple competing priorities in a fast-paced environment.
• Ability to break down complex concepts into easily understood frameworks and models.
• Disciplined self-starter, does whatever it takes in order to succeed
• Able to work with customer in different time zones, as required.
• The work timing in this role would be 5PM – 2AM IST.

Roles & Responsibilities:-

• Drive the customer’s BrowserStack technical product evaluation end to end.
• Coordinate actively with customer stakeholders like the customer’s Dev, QA, Network, Security, Business  teams etc., to resolve technical product queries or technical roadblocks.
• Lead Customer Engineering activities including technical discovery, RFP responses, product value proposition, architectural guidance, L3 technical support escalations and ongoing customer relationships
• Devis technical approaches/solutions to enable customers to achieve success with BrowserStack.
• Work with cross functional product & engineering teams, learn & develop on testing domain technologies among others as per the customer needs. This involves programming, test automation frameworks, CI tools, security, networks, etc.
• Design and lead comprehensive technical sessions and workshops for customers.
• Work as a bridge between Customer and Product & Engineering teams, capture technical product requirements and feedback from customers and relay it to product with relevant market insights to enhance product.