Salary Package: As per Company Standards INR / Year
British Council Recruitment Drive | Trainee
Job Position: Trainee – Clerical Marker
Job Location: Noida, Uttar Pradesh, India
Salary Package: As per Company Standards
Full/Part Time: Full Time
Req ID:
Education Level:
Qualifications
Required Qualification & Skills:-
Education –should have completed a diploma/ degree/ professional course post-senior Secondary.
0 – 3 years’ experience in a BPO environment
Meet English language proficiency at a minimum level of IELTS band 6.5 or equivalent internationally recognised qualification (BCMS will arrange for language proficiency and certification test)
Good Computer (MS office) and keyboard handling skills
Understanding of BPO processes, reporting, MIS etc.
Accountabilities, responsibilities, and main duties:-
Assessment of various modules of an English Language Exam (either soft or hard copy)
High attention to detail to ensure right marking of each paper.
Identify and escalate priority issues.
Route/Transfer issues to appropriate resource/channel if necessary
Follow up on enquiries where necessary.
Complete the logs, update necessary data sheets.
Ensure hourly transaction targets are met with high quality standards.
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