British Council Off Campus Drive | Apply Now

British Council Off Campus Drive

  • Job Position: Trainee- Clerical Marker

  • Job Location: Noida, Uttar Pradesh, India

  • Salary Package: As per Company Standards

  • Full/Part Time: Full Time

  • Req ID:

  • Education Level:


Required Qualifications & Skills:-

  • Education –should have completed a diploma/ degree/ professional course post senior Secondary.
  • For fresher – Proficient in English Communication Skills – both verbal and written
  • For experienced – Experience in Backend BPO process where customer communication was a part of the role.
  • 0 – 3 years’ experience in a BPO environment
  • Meet English language proficiency at a minimum level of IELTS band 6.5 or equivalent internationally recognised qualification (BCMS will arrange for language proficiency and certification test)
  • Good Computer (MS office) and keyboard handling skills
  • Understanding of BPO processes, reporting, MIS etc.

  • Assessment of various modules of an English Language Exam (either soft or hard copy)
  • High attention to detail to ensure right marking of each paper.
  • Identify and escalate priority issues.
  • Route/Transfer issues to appropriate resource/channel if necessary
  • Follow up on enquiries where necessary.
  • Complete the logs, update necessary data sheets.
  • Ensure hourly transaction targets are met with high quality standards.

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