Binance Holdings Ltd., branded Binance, is a global company that operates the largest cryptocurrency exchange in terms of daily trading volume of cryptocurrencies. Binance was founded in 2017 by Changpeng Zhao, a developer who had previously created high frequency trading software. Wikipedia
Binance OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of Dispute Analyst In Work from home Below you will find more details about what you need to know if you are Interested and Eligible
BinanceRecruitment Drive 2023:-
Company Name:
Binance
Post Name:
Dispute Analyst
Salary:
INR 10.2 LPA (Expected)
Degree:
Any Bachelor’s degree
Batch:
2019/2020/2021/2022/2023
Experience:
Freshers
Job Location:
Work from home
Job Description:-
As the frontlines of the P2P market, you and the team will arbitrate customer disputes professionally.
Investigate trading activity and take appropriate actions to keep the marketplace safe and prevent fraudulent activity.
Create a culture and processes which achieve the business goals and objectives with regard to the customer service.
Use Customer Insight and Root Cause Analytics to identify product improvements and present these to stakeholders and peers.
Act as the Voice of the Customer across the organization.
Identify and provide feedback through 1:1s, effective use of personal development plans, and provision of coaching & development opportunities.
Make sure customer and complainant surveys are carried out continuously in order to produce timely, up to date information about customer experience across all areas of the business.
Qualifications:
Any Bachelor’s degree
Required Skills:-
Exceptional written communication skills and a good listener.
Priority will be given to candidates that can speak English language.
Ability to multitask, prioritize, and control time effectively.
Knowledge of blockchain, crypto, and P2P payments is a big plus.
Fluency in English is a must with multilingual capability is a big plus.
