Amazon Recruitment Drive | Hiring Catalog Specialist I
Amazon Recruitment Drive :-
Amazon is hiring candidates for the role of Catalog Specialist I for the Bengaluru, Karnataka, India location. The complete details about Amazon Recruitment Drive are as follows.
| Company Name:- | Amazon |
| Required Education: | Bachelor’s Degree |
| Required Skills: | Experience with Microsoft Office products and applications Proficiency in managing brand metrics and ability to solve customer and brand issues. |
| Required Experience: | Freshers |
| Salary Range: | Upto INR 7 LPA – 10 LPA |
| Job Category: | Corporate Operations |
Qualifications
- Bachelor’s degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- Preferred Qualifications:
- Proficiency in managing brand metrics and ability to solve customer and brand issues.
Job Description & Responsibilities:
Amazon is looking out for candidates for Catalog Assistant. In this role, you will be responsible for working closely with Service Providers, Customer Service team, Customer outbound process, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues.
You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in.
- Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity
- Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and ensuring Amazon remains competitive, wide selection and good product information and solving challenging operational goals.
- Also include maintaining records of work, tracking business workflow, escalating deviations.
- Report audit results and communicate them to others within the organization.
- Analyze data and identify new trends/patterns.
- Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.
Skills Required
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.
Amazon Recruitment Drive Application Process:-
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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To apply for this job please visit www.amazon.jobs.