Amazon Off Campus Hiring | Operations Associate
Required Qualifications & Skills:-
- Good communication skills – ability to communicate with internal/external stakeholders clearly and concisely
- Fungible to transition within work types, flexibility to work across shifts (24/7 shifts) and staggered week offs.
- Analyze and detect exceptions.
- Demonstrate flexibility to work overtime hours as per business requirement ·
- Strong learning ability
- Follows SOP or manager’s instructions and ensures tasks are quality compliant
- Contributes to project improvement ideas, if applicable
- Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
- Proactively raises issues/alarms to manager or stakeholders
- Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
- Maintains records of day-to-day work by updating trackers or workflow tools
- Meets predetermined and assigned productivity targets and quality standards.
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