Accenture Trust & Safety New Associate. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
Accenture is a renowned global professional services company that specializes in providing a wide range of services across various industries. With a strong presence in more than 120 countries, Accenture offers expertise in consulting, technology, and outsourcing solutions. The company is committed to helping clients navigate the complexities of the digital age by delivering innovative strategies and implementing cutting-edge technologies. Accenture’s dedicated team of professionals combines deep industry knowledge with advanced capabilities to deliver transformative results and drive business growth. Through its client-centric approach and focus on delivering value, Accenture continues to be a trusted partner for organizations seeking to achieve sustainable success in today’s dynamic and competitive business landscape.
Accenture Recruitment 2023
|Job Role||Trust & Safety New Associate|
|Work Location||Hyderabad, India|
|Job Type||Full Time|
About the job
Required Skill: Content Management – Content Moderation
Position: Trust & Safety New Associate
Job Location: Hyderabad
Qualifications: Any Graduation
Experience: 0 to 2 years
What would you do?
Accenture is a reputable and experienced partner to leading platform companies, offering trusted and innovative solutions. Within Accenture Operations, our Trust and Safety team plays a vital role in ensuring a safe internet environment and helping platform companies enhance their businesses. Content moderators are at the forefront, contributing to the improvement of online content quality and safety while gaining valuable job experience. By delivering continuous value to our clients, you will make a meaningful impact on society. Your responsibilities will include analyzing and reviewing user profiles, audio, videos, and text-based content, as well as investigating, escalating, and resolving issues reported by users or flagged by the system. Content moderation can be challenging, as individuals may come across objectionable or sensitive content. Resilience and coping skills are essential for this role. We prioritize the well-being of our employees and provide the necessary support and resources to carry out their responsibilities. Active participation in Accenture’s well-being support program, tailored for the Trust & Safety community, equips individuals with valuable skills to promote personal and collective well-being. Due to the nature of the role, users may be exposed to flashing lights or contrasting light and dark patterns.
What are we looking for?
Effective coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and (insert language) skills Ability to perform duties objectively, without biases or personal beliefs, in adherence to client policies Strong attention to detail Comfortable synthesizing and analyzing information from multiple sources Strong critical thinking and decision-making skills Deep familiarity and passion for the internet, internet platforms, and internet culture High affinity and cultural awareness of political and social situations relevant to the supported market and region Ability to work well both in a team and independently Ability to work varying work rotations/shifts and non-standard work hours Flexibility to meet evolving business needs in a fast-paced environment Commitment to quality, efficiency, and effectiveness Previous experience in business process outsourcing, customer service, or content moderation is a plus
Roles and Responsibilities
Organize, categorize, and publish content and information using specific tools and channels Review, classify, and/or remove content according to client guidelines, using specific tools and channels Stay updated on changing client policies and guidelines Investigate, resolve, and report complex content issues to the broader Trust and Safety team within agreed-upon timelines and quality standards Advocate for the user community Engage in conversations related to socially sensitive topics to ensure community safety Participate in process improvement initiatives to enhance work quality and efficiency Take part in continuous training programs and workgroup discussions to foster optimal development in the role
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
To apply for this job please visit www.accenture.com.