Accenture Recruitment Drive | Hiring Customer Contact Comms Associate
Accenture Recruitment Drive :-
Accenture is hiring candidates for the role of Customer Contact Comms Associate for the Bengaluru, Karnataka, India locations. The complete details about Accenture Recruitment Drive are as follows.
Qualifications
- Qualifications:Any Graduation
- Years of Experience: 1 to 3 years
- Skill required: Omnichannel – Customer Communications
- Adaptable and flexible
- Ability to perform under pressure
- Agility for quick learning
- Ability to work well in a team
- Written and verbal communication.
What would you do?
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA s.
- Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints.
- Customer communications can happen over the phone, via text, over chat, or face to face.
Roles and Responsibilities:-
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
Please note that this role may require you to work in rotational shifts
Skills Required
About Accenture:
- Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
- Accenture 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
- Accenture embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities
Accenture Recruitment Drive Application Process:-
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds