Amazon
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Amazon Recruitment Details :-
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| Company Name: | Amazon |
| Post Name: | IT Support Associate |
| Expected Salary: | INR 4.5-7 LPA (via Glassdoor) |
| Job type: | Freshers(0-18Months) |
| Job Location: | Bangalore, India(Hybrid) |
Job Description & Responsibilities:-
- Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
- Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- This role will be working from Bangalore (BLR18) Corporate office.
Eligibility Criteria :–
- Bachelor’s degree/Diploma
• 0 months to 18 months of work experience.
• Good communication skills
Required Skills Set:-
- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
• Basic Understanding and troubleshooting skills on Network
How to Apply:-
We’re committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.
While the application process depends on the role, there are some constant steps, which are;
Step 1 – Your application
Step 2 – Your assessment
Step 3 – Your interview
Step 4 – Next steps
Apply Link:- Click Here To Apply
(Apply before the link expires)