NTT DATA Recruitment Drive 2024 | Helpdesk Associate – Technical Guidance | Apply Now

  • Full Time
  • Anywhere

NTT DATA Recruitment Drive 2024 | Helpdesk Associate – Technical Guidance

  • Job Position: Helpdesk Associate – L1 Technical Guidance
  • Job Location: Noida, Uttar Pradesh, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 297330
  • Education Level: Graduation

NTT DATA Recruitment Drive 2024 :-

NTT DATA is hiring candidates for the role of Helpdesk Associate – L1 Technical Guidance for the Noida, Uttar Pradesh, India locations. The complete details about NTT DATA Recruitment Drive 2024 are as follows.

Company Name:- NTT DATA
Job Category: Helpdesk Associate – Service Desk
Year Of Experience: Fresher
Required Education: Must be a Graduate
Required Skills: International calling experience
  • Job Position: Helpdesk Associate – L1 Technical Guidance
  • Job Location: Noida, Uttar Pradesh, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 297330
  • Education Level: Graduation

Qualifications

  • Helpdesk Associate at Grade-5 position in Service Desk
  • Must be a Graduate.
  • Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
  • Good communication skills with international calling experience
  • Good comprehension & writing skills
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift with 24×7 support window

Roles & Responsibilities:-

  • Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

NTT DATA is currently seeking a Helpdesk Associate – L1 Technical Guidance to join the team in Noida, Uttar Pradesh (IN-UP), India (IN).

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Job Shift: 10 Hours of shift.

Skills Required

NTT DATA Recruitment Drive 2024 Application Process:-

To apply for this job please visit nttdata.eightfold.ai.

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