NTT DATA Recruitment Drive 2024 | Helpdesk Associate – L1 Technical Guidance | Apply Now

  • Full Time
  • Anywhere

NTT DATA Recruitment Drive 2024 | Helpdesk Associate – L1 Technical Guidance

  • Job Position: Helpdesk Associate – L1 Technical Guidance
  • Job Location: Bengaluru, Karnataka, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 295356
  • Education Level: Graduation

NTT DATA Recruitment Drive 2024 :-

NTT DATA is hiring candidates for the role of Helpdesk Associate – L1 Technical Guidance for the Bengaluru, Karnataka, India locations. The complete details about NTT DATA Recruitment Drive 2024 are as follows.

  • Job Position: Helpdesk Associate – L1 Technical Guidance
  • Job Location: Bengaluru, Karnataka, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 295356
  • Education Level: Graduation

Qualifications

  • Helpdesk Associate at Grade-4 position in Service Desk
  • Must be a Graduate.
  • Good communication skills with 6+ months of international calling experience
  • Ability to work independently
  • Adhere to organizational policies and procedures
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift.
  • Excellent Verbal Communication skills.
  • Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.

Job Description & Responsibilities:-

NTT DATA is currently seeking a Helpdesk Associate – L1 Technical Guidance to join our team in Bangalore Urban, Karnātaka (IN-KA), India (IN).

  • Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

 

Skills Required

About NTT DATA

  • NTT DATA is a $30 billion trusted global innovator of business and technology services. NTT serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
  • As a Global Top Employer, NTT have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. NTT services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
  • NTT is one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

NTT DATA Recruitment Drive 2024 Application Process:-

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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