Wipro
Wipro OFF Campus Drive 2023 Invites Students From Various Disciplines to apply for the Position of System Engineer In Bangalore, Hyderabad, Mumbai, India. Below you will find more details about what you need to know if you are Interested and Eligible
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Wipro Recruitment Drive 2023:-
| Company Name: | Wipro |
| Post Name: | System Engineer |
| Salary: | ₹ 5.8 LPA (Expected) |
| Degree: | BE, B.Tech, M.E, M.Tech, MCA, BSc, BCA |
| Batch: | 2020/2021/2022/2023/2024 |
| Experience: | Fresher |
| Job Location: | Bangalore, Hyderabad, Mumbai, India |
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports
Apply Link For Hyderabad: Click here
Apply Link For Bangalore: Click here
Apply Link For Mumbai: Click here
To apply for this job please visit careers.wipro.com.